Your experience matters to us! When you call our clinic, you will speak with a real person and won’t be directed to a call center. During business hours, you will have access to our highly trained registered nurses who can help answer many of your questions and help coordinate your care. If you have an issue that requires immediate attention, KSM has a nephrologist available on-call 24/7.
Managing all of your medical information and electronic records can be incredibly challenging. KSM uses an electronic medical record system that communicates seamlessly with the EPIC system that is used by all of the major Twin Cities healthcare organizations. We will always be able to communicate effectively with your other medical providers. This system provides you access to the MyChart patient portal and enables you to communicate directly with your team of providers.
MyChart is your hub to staying connected with your care.Take Me There
Preparing For Your Visit
If you have been referred to KSM by a provider at one of the large healthcare organizations in the Twin Cities, we can likely access your medical records (with your permission). Understanding and knowing your medications before coming to clinic will also make for a more high yield visit. If you have any concerns about what information is important, please contact our nurses directly.
What Should I Expect & How Can I Prepare for my Visit?
Before Your Appointment:
You will receive an email and/or text (your preference) from Kidney Specialists of MN at the time of scheduling with your appointment information.
Activate your MyChart and E-Check In for your visit. This will include reviewing your medications, allergies and medical history and signing registration documents. You will receive an email at the time of scheduling with this link. If for some reason you did not receive it, please call our clinic at 763-561-7337 and we would be happy to assist.
Established patients: complete any pre-visit labs ordered. Labs are an important indicator to your kidney status and essential to maintain health during this time.
On the Day of your Appointment:
- Be prepared with recent blood pressure, pulse and weight readings (if possible)
Many primary clinics, labs and even grocery store pharmacies have access to BP cuffs for your use. We strongly encourage having this information readily available for your provider.
Bring an up to date medication list and/or bottles ready to for our staff to review
Wear easy access clothing for physician assessment (most commonly assessed are your legs and feet so please wear clothing that makes this assessment accessible)
If you have a home blood pressure cuff, please bring your machine to the visit so we can reconcile for accuracy.
After Your Appointment:
It is KSM’s policy not to call on normal lab results; however, please do not hesitate to contact our office and press option #3 to speak to a nurse if you would like to receive your results. Please note lab results are also available via your MyChart.
Remember to complete any after visit labs, imaging or referrals ordered by your doctor.
Please don’t hesitate to contact our office if you have any questions in regards to your visit. Our team of nurses and staff are here to help you.
Frequently Asked Questions
- How do I know if I’m a good candidate for a nephrology appointment?
- Although it is not required, we highly recommend you see your primary care provider first to ensure seeing a nephrologist is the best choice for you.
- KSM Physicians see patients with all forms of kidney disease in the outpatient setting.
- Nephrologists are also experts in the management of hypertension (high blood pressure). If your blood pressure is particularly challenging to control, your provider may seek advice from a KSM nephrologist.
- Our KSM physicians can see you at one of our 3 primary clinics or at one of our 11 outreach sites.
- How long will my appointment be?
- New Patients – please plan for 60 minutes
- Follow-Up Patients – please plan for 40 minutes
- Is it covered by insurance?
- We recommend checking your coverage with your insurance company. Please give our business office a call at 763-561-8940 if we can assist.
- What will happen at my appointment?
- What can I do to have a successful visit with my nephrologist?
- Complete your pre-visit labs (for follow-up patients). Labs are the best way for our nephrologists to monitor your kidney function.
- Bring recent blood pressures, pulses and weights to provide to the Medical Assistant at the time of your appointment.
- If you do not have a blood pressure cuff, most pharmacies and labs offer this service. This information provides very valuable information to your nephrologist.
- If you have a home blood pressure cuff, please bring your machine to the visit so we can reconcile for accuracy.
- Have your medication list up to date on MyChart and pill bottles available on the day of your visit.
- Wear easily accessible clothing for physician assessment (most commonly assessed are your legs, ankles and feet).
- Bring your questions!
Kidney Specialists of MN is here to help! It is our goal to ensure you have a successful visit. Please don’t hesitate to call our clinic if you have any questions or concerns at 763-561-7337.
Documents & Forms
You may print off each form (as needed) and then fill it out and bring it in with you at your next appointment.
Privacy & Nondiscrimination
KSM Privacy PracticesView Now
Notice of Kidney Specialists of Minnesota compliance with Nondiscrimination and Accessibility Requirements
Discrimination is against the law. Kidney Specialists of Minnesota complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Kidney Specialists of Minnesota does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.Notice of Compliance with Non-Discrimination and Accessibility Requirements PDF
Kidney Specialists of Minnesota:
Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats)
- Qualified KSM contracted language interpreters
- Information written in other languages
If you need these services, contact our Civil Rights Officer. If you believe that Kidney Specialists of Minnesota has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Civil Rights Officer, 6200 Shingle Creek Parkway, 763-535-9445 (phone), 763-544-0984 (fax) or, email@example.com. You can file a grievance in person or by mail, fax, or email.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201, 1-800-368-1019, 800-537-7697 (TDD) Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.Download a pdf copy of this statement
For more information, please view these online links:
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Education ResourcesHow your kidneys work Chronic Kidney Disease (CKD) Dialysis Transplantation
Additional Education ResourcesKidney Diets Patient Support Patient & Family Resources KSM ESRD Education
The National Kidney Foundation is an excellent source for the latest newsTake Me There